VRTO Terms and Conditions

Last updated: 17th December 2025

Carroll Performance Health Pty Limited
ABN 45 627 592 045

TERMS AND CONDITIONS FOR USING THE VRTO APP

Welcome to VRTO – your coaching platform for strength, transformation, and self-leadership.

In these terms, we refer to VRTO as "our", "we" or "us". And you're you – the member or visitor engaging with our services. "Products" refers to any coaching programs, challenges, or digital content offered through the VRTO App or Website.

These terms govern your use of our websites (e.g. VRTOapp.com), VRTO mobile application (the "App"), and any associated services.

By accessing or using our Website or App, you agree to have your personal data, including training history and preferences used exclusively to personalize your VRTO experience. Full details regarding data handling and privacy are available in our Privacy Policy.

1. AGE REQUIREMENT

You must be at least eighteen (18) years old to access or use VRTO's services. By creating an account, you confirm that you meet this age requirement. If we become aware that a user does not meet this requirement, we reserve the right to suspend or terminate access without notice.

2. ACCOUNTS

You may be required to register an account to access Products. You agree to:

• Provide accurate and updated personal information
• Maintain the confidentiality of your login details
• Acknowledge that we reserve the right to terminate your account without notice if you breach these Terms, engage in fraudulent or abusive behavior, or compromise the integrity or safety of our platform

GENERAL TERMS

3. INTELLECTUAL PROPERTY

All content on the VRTO App and Website (including programs, training videos, education, and brand assets) are protected by intellectual property laws. You may not copy, reproduce, distribute or commercialise without permission.

4. USER REVIEWS & FEEDBACK

You may leave reviews or testimonials if you:

• Only comment on your own experience and provide honest, non-offensive feedback
• Do not engage in abusive, fraudulent, or misleading behavior on the App or in connection with VRTO challenges
• Understand that we reserve the right to disqualify participants or remove content that violates these standards

5. IMAGE USE AND CHALLENGE PARTICIPATION

To be eligible to win any VRTO Challenge (including the CMC Challenge), you must consent to the use of your submitted images—including progress photos—for marketing and promotional purposes.

All physique photos must clearly show your face. Blurred, obscured, or cropped images may be disqualified due to verification requirements and the risk of fraudulent submissions, including AI-generated or third-party likenesses.

Note: This does not apply to progress photos or personal data submitted privately within the app, which remain confidential and owned by you.

6. THIRD PARTY SERVICES

We may rely on external suppliers for:

• App hosting and development
• Customer support

We're not liable for any third-party service disruptions unless required by law.

LIABILITY & DISCLAIMERS

7. NO MEDICAL OR PROFESSIONAL ADVICE

VRTO provides training, nutrition, and mindset coaching content for general informational and educational purposes only. Results from training and nutrition programs may vary based on individual adherence, effort, and personal circumstances.

We do not provide medical advice, and nothing in our Products should be relied upon as a substitute for professional diagnosis or treatment. Always consult with your physician or qualified health provider regarding any medical conditions, injuries, or concerns before starting any fitness or nutrition program.

8. LIABILITY LIMITATION

To the maximum extent permitted by law:

• We exclude all liability for loss or damage arising out of your use of our Products or reliance on content

Need Help?

Email our support team: support@VRTOapp.com